Simplifying Complex Payroll for a Leading FMCG Manufacturing Company
Client Overview
A well-established FMCG manufacturing and distribution company based in South India employs more than 1,200 workers across multiple production facilities. Their workforce includes daily wage laborers, skilled technicians, and productivity-based teams. Due to tight deadlines and consistently high demand, the company struggled with recurring payroll issues. The combination of complex wage structures and outdated manual processes made it difficult to ensure accuracy, compliance, and timely execution at scale.
Key Challenges
The company had to accommodate diverse employment types, ranging from daily wage earners to output-based workers, each with their own unique wage rules. More than 30 job roles were organized into different pay bands depending on skill level and experience, requiring detailed logic in payroll calculations. On the shop floor, productivity-based compensation made accurate performance tracking essential. Team-level bonuses had to be distributed fairly based on real-time metrics and role contributions.
However, manual attendance tracking frequently led to disputes and payroll miscalculations. Legacy systems lacked integration with banking platforms and offered no real-time automation. Adding to the complexity, data entry happened in two stages: initial collection in a high-dust environment followed by re-entry into a system located outside the floor causing frequent errors and inefficiencies.
The Voyon Folks Solution
To solve these issues, the company adopted Voyon Folks’ configurable HRMS and payroll automation system, tailored to meet their multi-layered workforce needs. The platform introduced over 15 customized wage rules to handle batch-wise pay for daily wage workers and logic-based team bonuses. Productivity tracking was integrated into the system, enabling supervisors to generate instant, shift-wise reports using a mobile-friendly interface. Voyon Folks deployed rugged tablets directly on the shop floor, allowing real-time data entry by supervisors. This streamlined operations, eliminated redundancy, and minimized manual errors despite the challenging work environment. The solution also enabled direct integration with banks, making salary disbursement faster and more reliable. A self-service portal was introduced, empowering over 70% of the workforce to independently check their payslips, leave balances, and attendance records reducing HR dependency and boosting transparency.
Business Outcomes
Payroll processing, which previously took up to a week, was completed in just one day thanks to automated workflows. Accuracy significantly improved with rule-based automation, cutting down on errors and disputes. Supervisors gained access to live productivity dashboards, helping them make faster, more informed decisions. The timely disbursement of salaries and increased transparency strengthened employee trust, while the introduction of tablet-based logging optimized shop floor data capture despite environmental constraints.
